Customer Success: Ensuring Your Success With Excellence
At AnyDesk, we believe, that service is a core part of our product delivery. Knowing cross-industry best practices, we want to understand your challenges and support solving them with our Remote Desktop Solution. Our Customer Success Team ensures a smooth transition from Sales to Customer Success, supports you within the onboarding of your team members and will ensure that the configuration of your AnyDesk solution will meet your business needs at its best.
Customer Success at AnyDesk
To keep it as convenient as possible for you, we integrated the different plans into our licenses. Within your Enterprise license you get the full benefit of our Advanced Plan, within our Performance license, the Basic Plan will apply.
Enjoy a seamless, great experience and get the full benefit from your AnyDesk investment!
Basic Plan
Our team of Customer Success Managers is available for you on request.
- Supports your onboarding and training with videos and webinars
- Helps you identifying key areas based on your processes that could be improved within the configuration of AnyDesk
- Your voice of the customer within the AnyDesk
Advanced Plan
Get the maximum benefit out of AnyDesk with a dedicated, proactive Customer Success Manager.
- Proactive, consultative approach to support a best practice configuration of AnyDesk
- Smooth onboarding with personalized training, if required (might include Professional Services, fees may apply)
- Administrator training to create customized AnyDesk Clients with special configuration
- Personal relationship with your Customer Success Manager who will ensure your maximum benefit of AnyDesk
Basic Plan
Our team of Customer Success Managers is available for you on request.
- Supports your onboarding and training with videos and webinars
- Helps you identifying key areas based on your processes that could be improved within the configuration of AnyDesk
- Your voice of the customer within the AnyDesk
Advanced Plan
Get the maximum benefit out of AnyDesk with a dedicated, proactive Customer Success Manager.
- Proactive, consultative approach to support a best practice configuration of AnyDesk
- Smooth onboarding with personalized training, if required (might include Professional Services, fees may apply)
- Administrator training to create customized AnyDesk Clients with special configuration
- Personal relationship with your Customer Success Manager who will ensure your maximum benefit of AnyDesk
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